The staff especially Jo Hawthorne are very accommodating and professional. As always, Jo kept me informed of the status of my service. When I showed up my car was already parked in front and I didn't have to wait.

Mr. Ames (Terrance) was professional, friendly and kept me informed of my service, as always. He and the entire service department are a delight to talk with during every visit. In addition to service, the technicians conducting the repairs and team that cleans the vehicles are also great at what they do and I would like to recognize there wonderful work. Thanks for always taking care of me with each visit!

I've owned a BMW for five years and I don't believe I could settle for anything different. Service and up keep can be expensive but that's the pay off for driving a BMW.

Working with Chris Grandison was a complete pleasure. He listened closely to what I had described wanting in a new car and easily explained certain car options I was unfamiliar with. What I particularly appreciated from Chris was giving me prices on not only the car I test drove and loved (but was not my color choice) but also on one that was located out of state that had similar options and a more preferred color. I decided on the car I test drove - but I feel better (excited?) about the choice I made because I was offered the ...

Kwame was very nice, patient and professional. He listen and provided recommendations base on what met my needs. He never pressured me into anything and made sure to explain everything he was doing. I would definitely recommend him and Checkered Flag to anyone.

Smooth, clear, no xxxxxxxx. With all that combined felt valued unlike past experiences with other dealers where you leave feeling less then.

My husband ordered me a 230 Convertible for my birthday and I couldn’t be happier! The car arrived at the time expected and we enjoyed following its journey across the Atlantic Ocean. A special thanks to Kwame Samuels for being a great salesman. This is the 3rd car we have purchased from Checkered Flag but it won’t be our last 🏁

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Will provided just the right amount of technical expertise, patient listening, and advising to bring my year plus search to a great conclusion. The market, just coming out of the pandemic, is not advantageous to the customer. Will was able to guide me to ordering a car with only the options Jane and I wanted, and the perfect color. He then got a great price. Three weeks later, we had the car that we love. Will and the "BMW Genius", Corie, spent hours setting up the car's features to our tastes and letting us practice using them. ...

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Jonathan Benson was our sales advisor and we couldn’t be any happier with the service he provided. I had a hard time choosing between a couple of different models but he was extremely patient & very knowledgeable. Zero sales pressure & a true professional. I’ll definitely refer him to others. Management knows what they’re doing! 5 stars all around!!!

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Excellent customer service...made sure I was well taken care of. Very friendly and went above and beyond to make sure I was done right..

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Best customer experience EVER when buying a new vehicle! Chris is on the ball! He is very knowledgeable and patient with customers. Recommend him highly!

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