I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a ... Read More

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DealerRater - Nov 5, 2026

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!

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I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a ... Read More

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Google - Nov 3, 2026

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!

My wife and I just bought a vehicle we found online from Checkered Flag BMW in VA Beach, and the entire experience was first class with our sales member, Mauricio Suarez! We were dreading working with a dealer for a pre-owned vehicle after past experiences elsewhere, but WOW!... every step of the process exceeded our expectations! Added value, easy, and no hassles from initial contact, visit, test drive, paperwork, and even post-sales support! Mauricio, thanks again for the local dinner recommendation while we waited for traffic on our commute home to subside. I am a demanding and meticulous auto enthusiast, ... Read More

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Google - Nov 1, 2026

My wife and I just bought a vehicle we found online from Checkered Flag BMW in VA Beach, and the entire experience was first class with our sales member, Mauricio Suarez! We were dreading working with a dealer for a pre-owned vehicle after past experiences elsewhere, but WOW!... every step of the process exceeded our expectations! Added value, easy, and no hassles from initial contact, visit, test drive, paperwork, and even post-sales support! Mauricio, thanks again for the local dinner recommendation while we waited for traffic on our commute home to subside. I am a demanding and meticulous auto enthusiast, and I'd 100% recommend dealing with Checkered Flag!

My experience at checker flag BMW Virginia Beach, has always been top-tier. they keep you informed of all details. and work being performed on the vehicles. My service advisor is Charlie. and I feel like he goes above and beyond. to make sure the customer is always happy. Thank you so much.

I had a highly frustrating and unprofessional experience with this dealership. I was in contact with their sales team for nearly two weeks regarding a specific vehicle. Every time we spoke, I was assured they would follow up with me, but they never did. I was serious enough about the purchase that I explicitly offered to put down a deposit to reserve the car. The staff told me a deposit wasn't necessary and promised to send a video walk-around of the vehicle instead. I waited patiently for the video, which never arrived. When I finally called them back to ... Read More

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Google - Oct 2, 2026

I had a highly frustrating and unprofessional experience with this dealership. I was in contact with their sales team for nearly two weeks regarding a specific vehicle. Every time we spoke, I was assured they would follow up with me, but they never did. I was serious enough about the purchase that I explicitly offered to put down a deposit to reserve the car. The staff told me a deposit wasn't necessary and promised to send a video walk-around of the vehicle instead. I waited patiently for the video, which never arrived. When I finally called them back to follow up on their broken promises, I was bluntly informed that the car had been sold. Turning down a deposit from a ready buyer and completely failing to communicate shows a serious lack of professionalism and respect for a customer's time. I do not recommend doing business here.