Respectful, friendly, and efficient !!Was searching the internet through many dealers to find the right vehicle with the best deal. Albeit, internet car buying is a relatively new niche that is still being finely tuned, Checkered Flag made the experience memorable. All of the individuals I either spoke with or directly worked with were very helpful with us buying from out of state. We drove from MD to VA Beach to purchase our first Mini and upon arriving, there it was sitting out front with a huge bow on the hood.Yessica was instrumental in ensuring that our dealership experience ...
Yesica and Justin were so great helping me get my new mini!! They were friendly, knowledgeable and very accommodating. Even one of the other Mini employees went out of her way to see if my daughter wanted some hot chocolate! I love mini and am so happy with my purchase!!! -Monica
Even though they have Parts Department hours on the front door you have to go two buildings away (opposite traffic) to the BMW dealer for a parts desk.
Yessica is the best she helped me from start to finish her customer service was outstanding she was very knowledgeable if you go to checkered flag mini ask for Yessica she’s the best
I love my new 2020 MINI Cooper S! It is so sporty and also a very comfortable drive. If you never took one for a test drive, you should asap! I traded in my Lexus RX for this car! Thanks so much to Checkered Flag MINI and my Sale Representative Diana for all the help and excellent service! The best car experience ever! See you on the highway. Life is boring, so at least have a fun ride, drive a MINI!
I did it! After several years of torturing Yesica, I FINALLY bought my Mini. Yesica and her colleague Lucius were easy to work with. Both made me feel comfortable and respected, and no one pushed! This is not my first MINI, and it won't be my last. I've visited other MINI dealers, and Checkered Flag is the best!
I had a very good experience at Checkered Flag Mini. Diana was my sales person and she took great care of me. A+ communication. I didn’t end up buying a new mini but a used Mazda. The dealership took care of some minor issues to get it inspection ready and inspected it. Out the door without having to worry about that chore. Appreciate that!
Bonnie and Daniel in the service department were friendly and very courteous. I really like the no pressure, and feeling like I can trust this dealership.10/17/19 Bonnie was great. Answered all my questions. Valet had a nice smile and was very friendly. Daniel was good. All 3 we encountered were great. Bonnie took time to obtain some information to help us and we really appreciate her doing that for us.
Today I made my 2nd Mini Purchase from this Dealership. Diana was my representative, she was very professional and made my purchase quick and painless! Great Service, Very Fair Pricing & Rates!
My first experience with MINI and I was thoroughly impressed with the motoring team. Yesica and Diana were extremely knowledgeable. They let me test drive any model, were extremely patient, and listened to my concerns. I found "the one" and couldn't be happier. Thank you to Yesica, Diana, Jimmy, Lucius and Argo! You have an amazing team!
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