My experience at Mini Checkered Flag was very pleasant. Frederick was very professional and worked very hard to meet all my wants. This is my second Mini and it probably wont be my last. Thanks MiniA Satisfied Customer
Awesome Daniel is the best representative in service at mini BMW
Yesica has been very helpful. She cold called me which turned into a hot sale. I was conflicted about turning in my first Mini that is a lease because I fell in love but she showed me the JCW and it was love at first sight. So I guess at makes her complicit in a fail marriage.
They did a great job with my wife's Mini Cooper. I replaced the entire fuel system and still couldn't get her car started. They were very understanding and expeditious with fixing the car and stayed in constant contact to keep us informed. And more importantly they did not try to feed us bologna. They have earned our trust and I would deal with them again without hesitation. Bonnie was our service advisor and I give her a big thank you for doing it right!
From the first time Yesica spoke to us, she showed us a friendly smile. She looks at people and makes them smile. She showed us all the vehicles and explained everything very very nicely. If I come back again, I will look for her!
Yesica was fabulous 🙂 She was patient with us and let us motor around in several different mini models til we found the right fit for us. Thanks a ton!!!
Yesica was our sales associate today and we had a wonderful experience. We came to see a specific used Mini as a potential purpose for my son. We were greeted by Vicki who informed us that Yesica would be assisting us. Yesica was warm, friendly and easy to talk to. We ended up purchasing the car. There was no pressure at all. We had numerous questions and she was extremely patient. Any questions we had especially about maintenance she quickly found out through the service technician. It was an awesome experience and I highly recommend Checkered Flag, Yesica, and Vicki.
After busing many dealers in search of replacing my Audi Q5 we decided to stop at checkered flag BMW in Virginia Beach. We were greeted by Sabrina who had a warm and friendly approach unlike the usual pushy sales person. I was probably a difficult customer who really didn’t know what I wanted in a vehicle. Sabrina took her time and showed me many different models and when I chose the x1 she showed me many different ones that were in stock. The process was smooth for trading in the Audi and purchasing a new BMW. The staff at this dealer were all pleasant and patient with my indecisive decisions. I also had my youngest child with with me and Sabrina went above and beyond to tend to his liking and provided entertainment with movies and videos while my husband and I saw each model she brought for us to look at. I can not speak for the experience of the survive department but the sales team was superb.
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